The first person I met today in the general session ask me what I do. As soon as I mentioned the software I used, his immediate response was "I hate Lotus Notes." I had several other equally inspiring conversations within just a few hours.
At first it bothered me - I almost felt that I should somehow apologize for using Notes (or the fact that I really enjoy doing so).
Then, mid-morning, I remembered a lesson I learned from Zig Ziglar.
People never change their minds. But, they do make new decisions when provided with new information.I decided to make it a challenge to see if I could help as many people make new decisions about what they thought about Lotus Notes.
We had many people stop by the eProductivity exhibit, some because they simply wandered over and others because they heard David Allen talk about how he "loves Lotus Notes." and how he uses eProductivity. (They apparently figure that if David Allen uses and recommends IBM Lotus Notes there must be something about Notes that they are missing.) In any case, however they get to the exhibit, they arrive with either a question or a comment. Some were excited about Notes and some were frustrated about Notes. I met several of each today. The people I really enjoyed meeting, however, were the self-proclaimed Notes haters.
As soon as someone said "I hate Lotus Notes!" or "Lotus Notes Sucks!" I responded enthusiastically, "I'm so glad to hear you say that!" People were surprised and either said, "Why do you say that?" or "Oh., you must use Notes, too." In both cases, I would respond, "I'm so glad to hear you say that you hate Lotus Notes because I want to show you how David Allen and I have been using Lotus Notes to get things done for the past 15 years. This often led to inspired conversations about Lotus Notes, productivity and GTD. I would always offer to show them eProductivity for IBM Lotus Notes. Many people had never heard of eProductivity; some had hear David Allen talk about it; all were interested to see it. As I tweeted earlier today, I loved seeing people's jaw drop when they see how eProductivity embeds the best practices of GTD right inside of Lotus Notes. Then, I would methodically show them how Lotus Notes can be a powerful tool for information management and how with eProductivity it can not only support but enhance their use of David Allen's GTD methodology.
Almost everyone I spoke with today left with a smile, and many even asked for my business card so that they could follow up.
Perhaps there's a new opportunity here...?
Anyway, it was indeed a great day at the GTD Summit and I'm having a wonderful time.
I'm looking forward to tomorrow. I want to see how many more people I can help change their perspective on IBM Lotus Notes.
P.S. Chris Blatnick is blogging the event so be sure to read it or follow the #GTDSummit Twitter Feed.